In a recent post I talked about the house I grew up in, which had, among other things, a 40′ satellite dish (one of 5 working dishes) in addition to two towers, tracking domes and a whole treasure trove of cool electronic gear. I had several people comment that it was hard to believe, so just…
Month: April 2007
Call me anything you want…except in Quebec
My official title is “Premier Field Engineer” which means that I travel a lot working with our customers who hold Premier contracts. Because of the world-wide nature of our business, we sometimes have to travel to different places. This often means that we have to deal with different cultures. Turns out we now have to…
Using Team System with WSS 3.0
Brian Keller has posted the notes from the presentation on converting Team Foundation Server to use WSS v3.0. I’d personally still recommend teams wait until Orcas when 3.0 should be baked in, but if it is a need in your organization, here’s the info.
I’ve been tagged…
Oh dear. I’ve been tagged by Alan Ridlehoover. I’ve seen it go around, and I figured once it got past Brady Gaster I’d be safe, but I guess not. So, here’s 5 things you may not know about me: 1. Like Alan, I am a drummer. And a Guitar player. And a keyboardist. And a bassist. In…
Tech Support and Profits
Recently I was looking through some stuff, and found a quote I posted from Kelly Anderson on the Maverick Software Development list: Quality in real money terms (and that is the way we keep score in business) is the inverse of the expense of technical support. If technical support is a profit center, then quality…